About Us

Use this guide from The Ordinary to review the store and its service commitments. This page applies specifically to theordinnaye.shop.

The Ordinary: questions and support
For The Ordinary customers at theordinnaye.shop, this section explains questions and support. Questions about our store or products are welcome at Support@Theordinnaye.shop or 9712392681.

Details from The Ordinary on our store
Customers using theordinnaye.shop can rely on the following The Ordinary guidance about our store. The Ordinary operates as an independent online store offering a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Details from The Ordinary on service commitments
For The Ordinary customers at theordinnaye.shop, this section explains service commitments. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinnaye.shop
Phone: 9712392681
Physical address: 345 N Central Ave, Phoenix, Arizona, 85004, United States